The confidence we have in our products means we are delighted to offer a comprehensive 12 year Guarantee on all chrome taps*. This includes 2 years parts and labour, followed by 10 years parts only warranty. In addition we offer a comprehensive lifetime guarantee on all Satinjet™ products*. This includes 2 years parts and labour, followed by lifetime parts only warranty. Should any part prove faulty, simply return it to us with proof of purchase and we will send you the replacement part free of charge. Contact our Customer Care team for more assistance on 0800 195 1602.
*All other products and finishes benefit from a 5 year guarantee (2 years parts and labour, 3 years parts only warranty). Excludes all electrical products such as electric showers, sensor taps and shower pumps, all of which are supplied with a 1 year guarantee. Toilet seats supplied with a 1 year guarantee as are our accessories.
**2 year labour guarantee applies to UK and Ireland only.
