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Deva customer questionnaire 2010

For your chance to win £100 this questionnaire must be complete by the 26th April 2010.


Contact Name:
  Contact Tel No:
Position:
  Email Address:
Company:   Post Code:
Deva account No:
      

Question 1. How would you describe your business ie Builders Merchant, Plumbers Merchant, Retailer etc.
Plumbers merchant

Specification office      
Showroom Sales team If sales team how many in team?    
         

Question 2.What is your estimated total spend on taps per year?
Up to £2,500

£10,000 - £50,000 £100,000 - £200,000    
£2,500 - £10,000 £50,000 - £100,000    
         

Question 3. What is your estimated total spend on showers per year?
Up to £2,500

£10,000 - £50,000 £100,000 - £200,000    
£2,500 - £10,000 £50,000 - £100,000    
         

Question 4. Who are your main suppliers of taps?
1 2 3    
         

Question 5. Who are your main suppliers of showers?
1 2 3    
         


Question 6. What do you think of the OVERALL Deva product range?
Excellent

Same as competitors Poor    
Better than competitors Not as good as competitors    

Comments

Question 7. What do you think of the NEW 2009/2010 Deva product range?
Excellent

Same as competitors Poor    
Better than competitors Not as good as competitors    

Comments

Question 8. What do you think of the QUALITY of Deva products?
Excellent

Same as competitors Poor    
Better than competitors Not as good as competitors    

Comments

Question 9. Who is your Deva sales representative?

 

Question 10. What do you think of the quality of Deva sales representative?
Excellent

Same as competitors Poor    
Better than competitors Not as good as competitors    

Comments

Question 11. What do you think of the quality of Deva literature?
Excellent

Same as competitors Poor    
Better than competitors Not as good as competitors    

Comments

Question 12. What literature do you find most useful to your business? (Can be Deva or other)?
 

Question 13. What do you think of the quality of Deva promotions?
Excellent

Same as competitors Poor    
Better than competitors Not as good as competitors    

Comments

Question 14. What do you think of the Deva sales office performance?
Excellent

Same as competitors Poor    
Better than competitors Not as good as competitors    

Comments

Question 15. What do you think of the Deva delivery performance?
Excellent

Same as competitors Poor    
Better than competitors Not as good as competitors    

Comments

Question 16. What do you think of the Deva customer services, technical helpline and spare parts service?
Excellent

Same as competitors Poor    
Better than competitors Not as good as competitors    

Comments

Question 17. As a supplier, do we provide a consistent approach in terms of service provision and communication?
Yes

No      

Comments

Question 18. Are there any areas we could improve upon for you?
Yes

No      

Comments

Question 19. Which trade magazines do you read regularly (please list all)?
a

Comments
a



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